Here are the things that Jerylann’s clients say about her:
As first-time home buyers, we had huge dreams about what our first house might be like, as well as huge worries about how we were going to make those dreams come true. Jerylann made everything possible. Throughout our year-long search, across nine cities, through the financial ups and downs and emotional highs and lows, Jerylann held our hand. Her guidance, optimism, wisdom, endless patience and incredible work ethic made us feel safe, smart and supported through this intense time. She helped us get our dream first home (at under asking price!) and supported us in finding the best vendors to fix it up so it was perfect for us.
Jerylann's friendly yet professional demeanor made the process of selling my family home and buying my new "empty-nester" condo a surprisingly easy transition. Her experience and support made what could have been a tremendous stress into a wonderful success for me from both a financial and emotional standpoint. As an extremely busy professional with a demanding schedule, there's no way I could have accomplished this without her.
-- Matilde Nino-Murcia, M.D., Menlo Park
Working with Jerylann was amazing. She made everything simple & seamless. She listened to my needs & wants and only sent me properties that she knew met my criteria. Due to her thorough preparations, I found my dream home on our first day touring. She negotiated an amazing deal for me and helped not only with a smooth transaction but also set up meetings with contractors, school, etc…she went above & beyond. I would recommend her to anyone looking to buy or sell a home.
-- Jessica Worthy, Mountain View
We purchased our home from Jerylann 3 years ago and she was more than a realtor. She helped us throughout the process ensuring that everything was done in a timely manner. Her knowledge of the market and area is invaluable.
-- Pam & Mike Martello, Mountain View
I am writing this letter to you as both a thank you and a reference for anyone who may be wondering if they should have you represent them as their agent. The short answer would be that they would be foolish to go with anybody else, but I will try to explain why in this letter.
Jerylann, I met you because you were the floor agent the day I called the office. (I had no business looking at houses at the time, as you would later come to find out this is just a sick hobby of mine) However, a strange turn of events found you listing our house a year later, but even stranger was that within a few weeks we were taking it off the market and not accepting any of the offers that were coming in. Stranger yet, you understood our circumstances (too involved to go into) and stuck with us down a very long Real Estate Road. This road was not one you had traveled down before, but you brought your professionalism and desire to learn and you helped us through a process full of red tape! Without you we would not have been able to do what we did. Over the last 3 years I have been so honored to have you as a friend and as the person representing us in our Real Estate transactions. Because of you, we were able to sell a piece of our property and we are currently building our dream house on the other piece. We have all learned so much through this process, but the knowledge and expertise that you brought to the real estate part of this was critical! You have such integrity and high standards, it was with such ease that I could ask you a question and feel complete confidence that you had the right answer.
Jerylann there are not many people in this world like you, and those that have the opportunity to know you or work with you should consider themselves lucky! You are responsive and well prepared, your honesty and integrity are unquestionable, and your knowledge about your job is incredible! If you ever have the opportunity for someone to call me as a reference for you it would be my honor.
-- Lisa & Dan Carmel, Los Altos
I wanted to write to you to tell you what a great house buying experience my husband and I had with Jerylann Mateo. In the past ten years we have bought and sold many houses and worked with over 6 realtors. Whenever we start working with a new realtor, we approach the experience with mild trepidation and are prepared for some sales shenanigans. However, we not only had a pleasant experience with Jerylann, but it was completely enjoyable.
She fully respected our desires during our house-hunt, and even more impressive, she paid close attention to what we said and narrowed the search, tailoring the houses we looked at to our specific wants and needs. She is amazing! When we found our dream home, she went above and beyond to help us get the house, keeping in close and immediate contact with us throughout the process. She held my hand many times.
I would recommend her to any of my friends. Jerylann is an exceptional realtor - professional, approachable, and enthusiastic. Thank you very much for a most pleasant home-buying experience.
-- Debbi & Bob Florence, Sunnyvale